Governance and Ethical Behaviour
Governance and Ethical Behaviour

Governance and Ethical Behaviour

Archives

Pillar Statement

To abide by the regulations and to adhere to an ethical mindset that follows the corporate values and principles

Pillar Objectives

  • Achieve leading practice in good governance and integrity
  • Embed sustainability directly into the core of our business, reinforced by world-class governance of sustainability

Select Key Achievements

Q3

Governance, Transparency and Accountability

NBB Board of Directors updated and enhanced:

  • NBB Corporate Governance Guidelines
  • Board of Directors Charter
  • Board of Directors Code of Conduct
  • Board Executive Committee Charter

Ongoing updates for Bank Operations Procedures to ensure alignment with best market practices

 

Data Privacy and Security

  • NBB continues to satisfy for the ISO27001 Information Security Management System requirements and Payment Card Industry Data Security Standard (PCI-DSS)
  • NBB achieves Payment Card Industry Data Security Standard Certification to ensure protection of customer privacy and personal information

 

Data Security Breaches

Data Security Breaches
Cyber Security Mandatory Course 2019 2020 2021 9 months ending September 2021 9 months ending September 2022
Percentage of employees who completed privacy and security awareness training         94%

 

AML Course 2019 2020 2021 2022
Percentage of employees who completed AML e-learning programme   100%* 100%* 76%

*100% of customer facing employees have undertaken AML Online training

 

Compliance and Ethical Behavior

NBB started conducting ESG Audits, following an ESG Auditing course that was provided to the Internal Audit team by Business Risk Management Ltd, Aston under Lyne, United Kingdom