Beware of hoax/fraud phone calls and messages. under no circumstances will NBB request your account and contact details. Please report any suspicious communications immediately to 17214433.
Complaints

CORPORATE
GOVERNANCE

Complaints

To report complaints on any of NBB`s products & services, please send your complaint by e-mail to the Customer Complaint Officer:

Telephone No.:

E-mail:

17214433

[email protected]

  • The Bank will advise you about its decision within 4 weeks of receiving the complaint.
  • We urge you to first contact the Bank for any complaint and approach CBB only for escalation purposes in case your complaint has not been resolved by the Bank in time or to your satisfaction.
  • Or a letter addressed to Customer Complaint Officer, National Bank of Bahrain, P. O. Box 106, Manama, Kingdom of Bahrain.

To view the Complaint Form, click here.