In keeping with the Bank’s business plans and its long-term strategic direction, NBB announced a change in their current organization structure. This restructuring is aimed at addressing the increasingly demanding market conditions and to ensure that the Bank’s business strategy is in sync with customer expectations. This reshuffle is designed to leverage the expertise of the different division heads to ensure a continuous delivery of superior products and services to the bank’s customers.
In order to achieve this objective, the management has been divided into four strategic units. These units are Domestic Banking Group, Treasury and International Banking Group, Risk & Compliance Group and the Operations & Administration Group.
The new structure is designed to integrate all departments dealing with customers under a single roof. This would not only ensure a more dynamic environment in dealing with customer issues but would also accelerate the aggressive growth approach of the bank.
While commenting on the new structure Mr. Abdul Razak A. Hassan Al Qassim (CEO & Director of NBB) said, "We, at NBB remain firmly committed to extend outstanding service to our customers across segments and that would remain our foremost priority. This reorganization would facilitate in strengthening our relationship with customers and improve our delivery channels through both conventional as well as unconventional approaches. Our efforts to increase business through unrivalled service standards would be further reinforced with this change.”
The new structure also saw the promotion of key personnel in the Bank.
Mr. Abdul Aziz Al Ahmed will now be the General Manager of the Domestic Banking Group and will be responsible for retaining and attracting domestic relationships in Personal, Corporate and Commercial Banking.
Mr.Hussain Al Hussaini will be spearheading the initiatives of the Treasury and International Banking Group as the General Manager with specific focus on regional and international markets. Mr. Hussaini will be heading the Bank’s branches in Saudi Arabia and UAE with the primary focus of increasing penetration and driving growth in these markets.
Mr. Khalid Ali Juma will head the “Operations & Administration” Group as its General Manager. Extending outstanding service to customers from all segments continues to remain a top priority for NBB. The primary responsibility of this group will be to strengthen our relations with customers and continuously improve our approaches to serve them better.
Mr. Raveendra Krishnan will now be the General Manager of the Risk & Compliance Group while continuing to focus on developing prudent strategies to secure NBB’s interests and strengthen the Bank’s image as a safe financial institution. Mr. Krishnan will also work as a “Compliance Officer” of the Bank.
Mr. Abdul Razak while congratulating the newly promoted staff on their new responsibilities said, “These promotions are aimed at furthering the business of the Bank and re-emphasising the need to have synergy at all levels of operations within the organization. These promotions also bear testimony to NBB’s concentrated efforts of training and developing local talent whereby they not only fulfill their potential but also attain higher levels of responsibility. NBB has always been at the forefront of promoting Bahrainis to senior positions and the current promotions amply validate NBB’s belief in its HR policies and practices. I’m sure that the changes being implemented now will go a long way in fortifying NBB’s position as a leading Bank in the Kingdom of Bahrain.”